All of our products are shipped directly from our store located in downtown Wisconsin Dells, Wisconsin and are packaged fresh upon receiving your order. None of our homemade candies are ever mass-produced and stored in a warehouse. Want to order now but ship later? Just put the shipping date in the "preferred delivery date" area when you check out. Please note: We only ship ground orders Monday - Wednesday, otherwise, they will sit in the UPS warehouse over the weekend which could degrade the product. Overnight orders can be shipped on a Thursday. UPS does not offer a Saturday delivery under their regular delivery terms. If you wish to ship overnight on a Friday for a Saturday delivery, please contact us for the shipping charges. Shipping times are based on business days only - not weekend days.
This Map is for Ground Shipping Only
We offer three methods of shipping:
- Ground: Arrives in 7 - 10 business days. These orders are only shipped Monday - Wednesday to avoid sitting over the weekend in a shipping warehouse.
- Expedited: Arrives 2 – 3 business days. We must receive your order by 2 p.m. CST Monday – Wednesday. We do not offer weekend delivery on expedited orders so orders received on Thursday and Friday will not be shipped until the following Monday.
- Overnight: We must receive your order by 12 noon CST in order to ship for arrival the next business day. Overnight delivery on orders placed on Friday will arrive on Tuesday. We do not offer weekend delivery on overnight orders.
PO boxes and APO addresses are shipped only via standard delivery. We cannot promise a delivery date for these addresses.
WARM WEATHER SHIPPING
In order to ensure that your candy arrives in the same condition it leaves our store in, we adhere to the following policies when shipping chocolates and caramel apples during the warm weather months.
We do not ship orders containing chocolate, or caramel apples to APO or P.O. Box addresses.
Our Product Guarantee will not apply on orders containing chocolate or caramel apples that are not shipped expedited delivery.
Orders that include chocolate or caramel apples which we receive on Thursday will not be shipped until the following Monday.
The above policies do not apply to our fudge, salt water taffy, brittle, crunches, caramels or caramel corn. These items ship fine during warmer temperatures.